The Saga Continues

This wil reflect so badly on printers in South Africa, but what the heck
this is the way it was.
The book arrives, but the printing is all skew. Without further ado the book
is rejected and my publisher approaches a different printer.
Weeks go by!
It is end of year and everybody frantically busy with diaries and such.
At last it is done, but oh dear me, the printing is running off the bottom
of the page!! ANOTHER rejections!!!
"Let's go LULU!" I tell my publisher, she agrees.
But for some reason the Lulu website cannot upload the PDF file. Oh no!!
The second printer insists on reprinting my book and we say, Go Ahead!
But will there be a binder to finish the job before Christmas?
Meantime she tries Lulu again and has an online meeting with a representative.
You are now chatting with 'Lulu'
Lulu: Please hold for a moment.
Lulu: Here is a quick overview of Google Book Search:
Lulu: http://www.lulu.com/help/index.php?fSymbol=google_booksearch_faq
Lulu: I'm sorry, hit the wrong button.
Lulu: I am sorry for the trouble, it is a site issue we are currently experiencing. We have a work around for this.
Lulu: You should try to publish any document so that you can see the different steps in the process. We do not charge for publishing and you will have the opportunity to delete the project after it is finished. This way you will know what to expect when you publish the real document
Publisher: Can I e-mail the pdf to you?
Lulu: Please disregard that.
Lulu: If you choose a book size that is not the size of the PDF and then upload the PDF you will be able to. You can then go back and change the book size and should be able to continue with the wizard. Or of course, if you want to wait, and try again later. We are aware of the problem and are working diligently to get it fixed.
Lulu: I'm sorry we would not be able to upload the pdf for you.
Publisher: I have already tried uploading to a different size.
Publisher: When do you think the problem will be fixed?
Lulu: To be honest you, I don't know the exact timeframe for this one. I am hoping it will be fixed the soonest possible time.
Publisher: I am paying from South Africa, and the exchange rate is becoming worse by the moment. I'd like to pay the Lulu publishing costs quickly. What do you recommend?
Lulu: I understand your concern but you would not be able to purchase your book until you finished publishing it since there are eligibility requirements for the book.
Lulu: You can try uploading your content and finish publishing your book just to purchase the distribution and get back to the content later.
Publisher: If I could do that I would have done it already :(
Publisher: Is there another way to upload the pdf without using the Wizard?
Lulu: No, I'm afraid not.
Lulu: Do you have a .doc file for your content?
Publisher: Yes.
Lulu: You can try uploading it so you will get through the conversion process and finish publishing the book.
Publisher: OK, will do - can I then later change it to the pdf? You know Word - it changes when ever it moves.
Publisher: Hello?
Lulu: I will verify that information for you just to be sure.
Publisher: Thank you :)
Lulu: I checked with my supervisor and yes you can still change it to pdf later.
Publisher: Great :)
Publisher: Thanks for your help.
Lulu: You're welcome
Lulu: Best of luck with your project!


Tell me about it!! Boy do I need some luck!!